FAQ's

Delivery:

  • What is the cost of delivery?

We offer free delivery for all orders to Mainland UK. However, a delivery fee may apply for certain locations, such as Highlands and some islands.

  • Do you deliver outside of the UK?

At Stoves Market, we provide delivery services across mainland UK and most major islands, including the highlands of Scotland. Please note that additional delivery charges may apply for certain locations.

  • How long does delivery take?

Delivery times may vary depending on the supplier. However, we strive to dispatch the vast majority of our products within 2-3 days, with some available for next day delivery. Once your purchase is complete, you will receive delivery details and tracking information.

Installation:

  • Can you install my product?

At Stoves Market, we specialise in providing top-quality fireplaces and stoves. While we do not offer installation services, we recommend hiring a certified and registered installer for gas and hard-wired electrical appliances. We advise obtaining a quote from a local installer before making a purchase for added peace of mind.

Showroom:

  • Do you have a showroom I can visit?

Unfortunately, we do not have a showroom. We aim to provide the best possible value to our customers by minimising overhead costs. However, if you have any questions regarding our products, please feel free to reach out to us at stovesmarket@outlook.com